Returns & Exchanges
At Watson's, we want you to love your home as much as we do, which is why we offer a 30-day return policy on most furniture and decor items. If a piece doesn't perfectly fit your space, we are here to help with a seamless exchange or refund process.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare the Item
Carefully pack your items in their original packaging, ensuring all hardware, assembly tools, and instruction manuals are included.
Schedule a Pickup or Drop-off
For small decor, print the provided prepaid label; for large furniture pieces, our concierge team will contact you to schedule a professional curbside pickup.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing